The Art of Talking So That People Will Listen: Getting Through to Family, Friends & Business Associates

This book is an excellent all around communication book written for the person just entering the business world, the seasoned professional, parents, or simply anyone that would like to become a better communicator. It's fairly large font size and smaller book format make it very easy to read. <br /> <br />The book covers literally everything from the very basics of communication to effective listening and even includes a section on communicating with children! I was impressed with many of the real life examples given in througout the book that most of us can relate to. The type of examples used made it very easy to relate the topic of discussion to my own personal life and apply the concepts with confidence. <br /> <br />I have noticed a difference in the reactions of people I am trying to communicate with when applying the techniques spelled out in the book. If this book was required reading in High Schools I believe we see much improved parent-child relationships and a more effective new work force due to improved communication.

I expected cliches. Instead, this book gives wonderfully useful advice on how to communicate with people. I found it wise, profound, easy-to-read, and packed with practical steps to improve listening. I have taught a listening course for years. Paul Swets' book taught me about many techniques that I did not already know. It also taught me how to listen much better than I had been doing--although I was already a trained mediator. More than that, it taught me a lot about how to be a better human. I recommend it strongly to anyone who teaches communication, or who simply wants to communicate better. Enjoy!

"The Art of Talking so That People Will Listen" offers great insight and practical tips and language skills to use in building and strengthening your relationships. I have used this in course content I develop and it is always received very well. I recommend this book for anyone who wants to sharpen their verbal and written communication skills.